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Refund Policy

In Short

Every Jelly Rock order includes a 60-day money-back guarantee from the purchase date, with no minimum-use condition we found. Refunds are handled by the official store — contact their support with your order number and follow the return instructions.

Jelly Rock is backed by a 60-day money-back guarantee. Here’s how it works in plain terms.

The 60-day guarantee

You have 60 days from your purchase date to request a refund if you’re not satisfied. We did not find a minimum-use condition attached to this guarantee in the materials we reviewed, which is a cleaner commitment than some competitors offer. It also gives you time to try Jelly Rock with consistent daily use — which matters, since results are described as gradual.

How to request a refund

Refunds are processed by the official Jelly Rock store, not by this website. To start, contact the official store’s customer support (details are in your order confirmation email) within the 60-day window and reference your order number. Follow their return instructions.

What to keep

Keep your order confirmation and any bottles until your refund is completed, in case the store asks you to return them. Refunds typically post back to your original payment method after processing.

Shipping & timing

Return shipping and processing times follow the official store’s policy. Refund timing can depend on your bank or card issuer.

Tip: because the guarantee runs 60 days and results build over weeks, a 3-bottle (90-day) or 6-bottle (180-day) pack gives you a full window to evaluate while still holding extra supply. See which package to buy.

Questions

Need help? Visit our contact page and we’ll point you to the right official support channel.